Support for IngrediCheck

Last updated: February 25, 2026

Need help with IngrediCheck? We are here to help with setup, scanning issues, and general questions.

Contact Support

Common Issues

• Camera not opening: Check iPhone Settings → IngrediCheck → enable Camera permission.
• Scan quality is poor: Improve lighting and hold the label steady so text is in focus.
• App seems unresponsive: Force close and reopen the app, then try scanning again.

Troubleshooting Steps

1. Confirm camera permission is enabled.
2. Update to the latest app version from the App Store.
3. Restart your device and try again.
4. If the problem continues, email support with:
   • iPhone model
   • iOS version
   • A short description of the issue

Privacy

For details on how data is handled, see our Privacy Policy.

Service Status

✅ IngrediCheck support channel is active.